Getting Started with Q for Sales app for Zoom

Q for Sales improves EQ and provides sales teams the contextual insights they need to perform at their best. Purpose built for B2B sales teams engaging customers over video and digital channels, Q for Sales is the only EQ-based sales solution to offer real-time and post-call sentiment, engagement, and EQ-based conversation intelligence for revenue teams.

How to Install Q for Sales app

Step 1: Log in to Q for Sales

Click Connect button from landing page https://qforsales-centprodpod.apps.uniphorecloud.com/zoom/connect.html

If you are an existing user, just login using your username and password to log in to your account.

Step 2: Connect your Q for Sales account with Zoom

To connect your Q for Sales account with Zoom after login click gear icon on top right section and click Authorize button next to zoom. You'll be redirected to a page detailing the scopes and permissions requested by the Q for Sales app for Zoom and asked to authorize Q for Sales to connect with your Zoom account. Note that if the user is not currently logged in to Zoom, they will first be asked to log in to their Zoom account before they see the scopes and permissions page.

Authorization Screen

Once the user authorizes the Q for Sales app, the user is seamlessly directed back to the Q for Sales web page. This time, they should see a "Authorized" next to Zoom, and a "Revoke" button next to it. This indicates that Q for Sales is now connected to the user's Zoom account.

Usage

Q for Sales to help sellers "read the room," sense emotional cues, and improve engagement during virtual meetings.

Scopes required by Q for Sales

View your meetings/meeting:read

This scope is used primarily during the start of a meeting to get more context about the meeting like host information, meeting url, passcode etc so we can have our uniphore bot join the meeting to do its processing and analysis to provide EQ scores.

View your recordings/recording:read

This scope is used to obtain the recordings and transcripts of a meeting after the meeting completes to perform tonal, text and Computer Vision processing on it to provide insights on engagement and sentiment of each participant in the meeting.

View your user information/user:read

This scope is used to get more information about the user such as his account id, organization etc so we can provide data isolation and routing of meeting events to the right tenant in our multi-tenant server application. We also use this scope to get user settings to make sure we have the right ones for our application to perform correctly, such as recording settings etc

View and manage your user information/user:write

This scope is used to manage the user settings to make sure we have the right settings in place for the user of our system to get the full experience such as setting recording on etc.

Enable Zoom App within Zoom Meeting Client/zoomapp:inmeeting

We need this scope so we can have our realtime app be used from within a user's meeting to get the sentiment and engagement scores for all participants in the meeting.

See and test Q for Sales in Action

Start a meeting with some participants - use the Zoom client
A Q for Sales recorder will automatically join the meeting - it can be admitted or removed as needed
Click on the Apps option on the Zoom client and open the Q for Sales Application
At this time the participants sentiment and engagement values would start appearing on the application. Try smiling and frowning to have fun.